What is one effective way to prevent patients from forgetting their future appointments?

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Using a combination of a reminder call the day before appointments and providing appointment cards is an effective strategy to help patients remember their future appointments because it reinforces the appointment information through multiple channels. This approach caters to different preferences and helps minimize forgetfulness.

A reminder call adds a personal touch and can serve as a prompt for patients, allowing them to ask any questions or clarify timing. The appointment card serves as a tangible reminder that patients can keep with them, reducing the chance of forgetfulness. Merging these two methods engages the patient more fully, making it more likely that they will remember and attend their appointment.

Booking appointments for more than two months ahead may lead to confusion as patients might forget the specifics of their scheduled visits. Relying solely on emails does not provide the same immediate impact as a phone call, especially for individuals who may not regularly check their email. Reminding patients only at check-in may not provide enough advance notice to accommodate their schedules, increasing the likelihood of missed appointments.

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